Is it hard to assemble when it arrives at my house?
Your Step Through will arrive mostly assembled. The pedals, front tire, seat, and handlebars need to be installed. The kickstand is pre-installed.
Not so sure? When in doubt, we recommend contacting your local bike mechanic for help.
Unfortunately, damages resulting from improper assembly are not covered under warranty.
What is the warranty on the Step Through?
We offer a standard 1-year warranty on any defective components and electronics. In addition, we have partnered with Mulberry to provide an extended warranty option.
What's included in the touring package?
Whether you're touring, commuting, grocery getting, or anything in between, this package will allow you to get the most out of your Step Through.
Kit includes:
- SR Suntour NCX suspension seatpost
- Cargo Rack
- Front and Rear Fenders
- Integrated Front/Rear Lights
- Smartphone Mount
How long will my bike take to ship?
In Stock bikes ship on our standard ship 5-10 day ship schedule. Exceptions apply.